DDC Customer Relationship Management System
A central information system is essential to manage customer data. In addition to the customer's personal information (such as name and address) the system can store relevant documents such as contracts, reports and correspondence. Records of customer contact can also be kept.
Useful information is provided by recording contacts made with a customer. This enables structured event-driven and direct marketing campaigns to be implemented with customers and can create value-added for the customer. Because all customer information is stored in a central database this makes it possible to initiate marketing campaigns centrally.
The DDC Customer Relationship Management System provides not only a secure and reliable backup facility but also the availability and accessibility of the system plays an important role. Our system makes it possible for all customer details and relevant documents to be managed via the Internet. We can adapt the system to any desired form and the system can be set up with the client's brand identity.
We also manage and maintain the Internet application for which we make use of DDC Application Hosting. The client may make care-free use of the system.
We would be pleased to inform you of the possibilities.