Direct Marketing & relationship management
Updating a Customer Relationship Management (CRM) system is a challenge especially if you work with major consumer groups. DDC Europe accepts this challenge with pleasure. We have the experience and know-how to handle large transaction volumes and update existing files quickly.
With our background in direct response marketing your response form is in good hands. We can take over from you the entire process from developing a form to updating the response files. We are still the response specialists in addition to our other activities.
Below are some examples of our experience in response processing in different organizations:
Publishing
The subscription system is the basis of a publisher's service. It is directly related to the target readership. Keeping the database up-to-date is of great importance. DDC Europe has extensive experience with maintaining subscription files, input processing and verifying database changes. Also ads we can take over from you the creation of web content from print. Read more here about our services to publishers.
Non-profit
It is important that charitable institutions and fund raising organizations keep their donor details up-to-date. DDC Europe has developed a flexible system, DDC Information Portal, where all donor data is managed and is accessible on-line. Read more here about our solutions for the non-profit sector.
Research institutions
Many research institutions obtain research information from questionnaires or web forms. The research institute is usually not resourced to handle large volumes of data. The DDC Shared Service Center can take over the processing and analysis of the responses. Click here for more information about our services.
Education
We have specialized solutions for educational establishments. Their focus is often directed to attracting students and the quality of the education they give. However maintaining a relational database receives less attention. Nevertheless an up-to-date database of students and graduates gives a lot of benefits. Read more here about how we can help you improve your information supply.
Marketing & Communications
Commercial organizations offer the biggest challenges when it comes to direct marketing campaigns. These concern processing the orders received by mail, telephone or via the internet. The orders have to be entered as quickly as possible in the central data warehouse of the marketing and communications department and the invoicing system. Read here about how we can help you with these challenges.