DDC Shared Service Center
DCC Europe's Shared Service Center (SSC) provides a results-oriented service, which can be linked to a client's organization. SSC offers specialized operational services and solutions in administrative and marketing related processes. In addition knowledge-intensive activities can be undertaken by which a client's back office processes can be partly or entirely taken over.
Document flow
SSC's primary service is document storage and processing, scanning and automatic text recognition (OCR / OMR / ICR), data entry and data delivery. DDC Europe ensures a safe and high quality service and is commited to complying with ISO 9001:2008 requirements.
Reduced lead times
By using smart technology and the services of production locations in The Netherlands, Central Europe and Asia project lead times can be significantly reduced.
Service Level Agreements
Services are supplied on the basis of a pre-agreed Service Level Agreement (SLA) and schedule of rates. This enables you to convert your fixed costs into variable ones. We would be pleased to inform you of the possibilities.
Our solutions
- Processing of direct marketing response
- Questionnaire processing
- Invoice handling processes
- Dossier digitization
- Contract handling processes
- Order form processing
- E-mail processing
- Generating web content
- Telephone reception