Testimonials
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"By outsourcing the scanning and data entry activities at DDC Europe and the introduction of both technical and substantive control, bottlenecks were removed. Peaks in workload now have been solved on the bases of Service Level Agreements with the external partner. All document flows are external. The settlement of failures is automated. Prioritizing is arranged in advance and there is immediate insight in the workload. The quality of the back office process has been improved."
Traffic Manager - Syntrus Achmea
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"Effective donor management is essential to our organization. An up-to-date database of donors contributes to the success of our fundraising campaigns. With real-time processing all updates and new entries are directly imported by DDC Europe into our own database. DDC Europe takes great care in providing the highest quality of data capture. When problems arise our project coordinator is contacted immediately to ensure continuity. Furthermore, the short lead time enables a quick follow-up to our campaigns."
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"DDC Europe processes questionnaires for a multi-year research project. Speed, flexibility and quality are the main reasons to choose DDC as our partner. Communications have always been good and additional requests are quickly acted upon by our own Project Consultant at DDC. DDC has proven to be a reliable partner that can make an important contribution to efficient processing of our research data."
Project leader - Tranzo, Scientific centre for care and welfare