DDC Europe - Business Process Outsourcing

Vision

Outsourcing business processes is becoming increasingly important to achieve cost reductions. For many organizations increasing globalization, competitive pressures, shortages of raw materials and unstable financial markets make cost savings essential. The secondary (back office) processes typically come under scrutiny with the goal of attaining greater optimalization and better cost control. The conclusion is often to outsource to multi disciplinary service companies in low-cost countries. This is known as nearshoring or offshoring.

Information supply

Administrative processes are often crucial to the supply of information in organizations. These processes form the basis for operational, tactical and strategic decisions. In a changing and dynamic market the rapid availability of information is a critical success factor and helps determine the effectiveness of an organization.

Moreover rapid technological developments increase the information needs of organizations. The internet is becoming an increasingly important medium to provide information and plays a central role in many organizations. By using the Internet information has become widely available at the right time, in the right place and to the right people.

Direct Marketing

The (direct) marketing process can make a significant contribution to the revenue stream of an organization. Well-organized marketing campaigns are essential. But a timely and proper follow-up is important to attract new customers and to keep existing ones satisfied.

Our task

DDC Europe's task is to support organizations in their information supply processes, both marketing related and administrative. The goal is the effective and efficient modelling, processing, control and management of information so that organizations can meet their information needs now and in the future.

Our motto: "Your challenge, Our solution."